Does Accel require a long-term contract?
No. Accel offers month-to-month pricing or lower pricing for a longer-term contract.
Where can I get help if the service goes down?
The Accel Help Desk is available 24 hours a day, 7 days a week. Call 877-406-8585, option 1.
How long does it take to install service?
Standard provisioning times range from 1-2 weeks, but Accel offers a Quick Start product guaranteed to ship within 48 hours of order entry.
Does the Accel service include an IP for the connection?
Yes, each connection will be assigned a single static IP available upon shipment.