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Service Features

Service Features

Proprietary equipment and operational processes make Accel’s business-grade service offerings more than a cut above the rest. If you’ve had a bad experience in the past or no experience with business wireless, let Accel show you how we make business wireless ready for prime time. Accel delivers better speeds, lower latency, higher availability and more rapid issue resolution based on the the following service features:

Proprietary Technology

A self-contained modem or off-the-shelf antenna are the only options offered by other providers. Accel’s Maestro antenna delivers state-of-the-art technology that is revolutionizing the M2M wireless industry by self-optimizing both signal strength and noise level. Maestro makes business wireless work! Accel is the winner of more than a dozen awards for exceptional service. Don’t take our word for it. We let our clients speak for us.
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Carrier Selection

Introducing Virtual Site Walk, a proprietary operational process that allows Accel to select the best carrier option (out of the top three) to ensure optimal ongoing service.
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Best In Class Installation

Once a carrier is selected, the antenna must be installed successfully at the business location. Accel has developed a set of best practices for RF installation that ensure proper service levels and are unique in the industry.
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Real Management

“Green GO, Red NO” is not real managed service. Accel managed service means minute-by-minute monitoring of multiple variables that determine the status of the link. Accel’s proactive alert system, RF Link Score, and proprietary issue resolution process allow for rapid remediation of issues. Does your service provider blame the carrier for problems? With Accel, we don’t have to. Learn More

Service Level Agreement

The combination of propriety technology, customized carrier selection, best in class installation and real proactive managed service allows Accel to deliver a robust business-grade service. We back that promise up with a guarantee that our availability is superior, latency is lower and throughput is higher than any competitive offering. Accel offers the wireless industry’s only SLA. This is our value proposition and commitment to our clients and partners. Learn More

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Contact Info

Accel Networks
4905 34th Street South, #227
St. Petersburg, Florida 33711
Tel: (877) 406-8585

Press Inquiries

Amanda Cecconi
The Punching Nun Group
Contact By Email
(615) 473-7536