Management at the physical layer is not really management. Accel is able to go deeper than the IP layer monitoring the variables that impact wireless service performance.Proactive Analysis and Reporting of the variables that impact wireless performance
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ACCEL ADVANTAGE: Accel clients are able to watch link performance in real-time through the AccelView™ Client Portal. Accel understands the interaction of many variables that determine latency and performance issues. This understanding allows for more rapid detection and problem resolution than any other provider, for any type of broadband service.
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Accel gathers feedback on link performance every two minutes sharing qualitative measures in real-time
Accel infers the performance of every link through proprietary interpretation of critical metrics
Accel offers rapid remediation of the RF link through state-of-the-art RF link scoring system that judges site performance on a scale of 0 to 900
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FACT: A “ping” test only tells you whether the service is on or off but doesn’t offer any information as to why. Specific DSL site outages and issue resolution are an ongoing problem that providers can’t easily resolve.