Service Features
Service Level Agreement
Service Level Agreement
Service Level Agreement
Enterprise Class wireless is not business-grade without a Service Level Agreement (SLA).
Accel is the first and only wireless provider to guarantee that the service you need is the service you’ll get.
Real Tools to make sure your company receives the service it deserves.
Real Tools to make sure your company receives the service it deserves.
ACCEL ADVANTAGE: Accel delivers more than the industry leading wireless SLA. Accel stands behind every link we deploy with exceptional service from installation to ongoing management. Up and live in three days and the best performance in the industry based on proprietary equipment and operational processes and a commitment to continuous improvement.
- Availability – 99.90%
- Mean Time to Repair (network) – 4 hours
- Mean Time to Repair (equipment) – 24 hours
- Throughput – >= 750 Kbps (download)/ 250 Kbps (upload)
- Latency -
FACT: Accel is the only wireless provider to offer an SLA.
