Service Level Agreement

An enterprise SLA for your enterprise connectivity

Accel Networks is the first and only wireless provider to guarantee that the service you need is the service you’ll get.

Complete broadband transparency

Accel is the only cellular broadband offering a wireless performance SLA unlike any in the industry — delivering the highest availability, fastest data rates and lowest latency to keep your business running.

Can your provider claim that?

How it works

We start by measuring three performance criteria that inform our SLA

  • Availability
  • Data Rates
  • Latency

But our performance measurement doesn’t stop there. Unlike others, we provide customers real-time visibility into their network operations through an online portal. It’s there our customers access their patented Accel Link Score, which ensures we’re meeting our minimum performance promise.

This patented system – also used by Accel’s quality control engineers to monitor SLA performance – provides customers with unprecedented visibility into their network operations, including

  • Daily network baseline scoring that is updated every 10 minutes
  • 4 scoring codes to identify network health
  • Real-time network statistical analysis
"Whether it's urgent or long-term connectivity needs, Accel Networks' verifiable performance SLA gives me peace of mind knowing they can get businesses up and running fast, whenever and wherever, literally."

Guarantee

Wireless Performance SLA

We keep your business running with a verifiable performance SLA no one dares to match.

Demo

The Maestro Advantage

Get connectivity wherever and whenever you need it. See for yourself.

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